Your privacy is fundamental to how we build and operate Atlastix. This policy explains how we collect, use, and protect your information.
Account Information: Name, email address, company details, and billing information when you create an account.
Usage Data: How you interact with our platform, including agent configurations, task completions, and performance metrics.
Technical Data: IP addresses, browser information, device identifiers, and system logs for security and optimization.
Communication Data: Messages, support tickets, and feedback you provide to us.
Service Delivery: To provide, maintain, and improve our digital employee platform and related services.
Account Management: To manage your account, process payments, and provide customer support.
Product Improvement: To analyze usage patterns and enhance our AI agents and platform capabilities.
Communication: To send important updates, security alerts, and respond to your inquiries.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls: Strict role-based access controls and multi-factor authentication for all team members.
Infrastructure: SOC 2 Type II compliant infrastructure with regular security audits and penetration testing.
Data Isolation: Customer data is logically isolated and never shared between different organizations.
Incident Response: 24/7 security monitoring with immediate incident response procedures.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers: We may share data with trusted service providers who assist in delivering our services, under strict confidentiality agreements.
Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.
Business Transfers: In the event of a merger or acquisition, customer data may be transferred as part of the business assets.
Access: You can request access to your personal information and receive a copy of the data we hold about you.
Correction: You can update or correct your personal information through your account settings or by contacting us.
Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
Portability: You can request your data in a structured, machine-readable format for transfer to another service.
Opt-out: You can opt out of non-essential communications and marketing emails at any time.
We're committed to transparency and protecting your privacy. If you have any questions about this policy or how we handle your data, please don't hesitate to reach out.